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I love the mask and the delivery was quite quick. Love the service.
This order had sizing difference from my original... too small
Hi Beth,
We're sorry that this didn't fit properly for you. Please feel free to contact us if the size measures differently than what is stated in our specs!
Ello Support Team
Black Face Mask 3-Pack by ello
I recently bought six new masks after falling in love with the fit of my first one. firstly the new ones came with blue tags which weren’t pictured in the photos when i bought them, they were black like my first one. this was really disappointing because i can only wear all black ones at work. also the sizes were completely inconsistent. the black ones in the same package were all different sizes and way larger than my first women’s size (M) mask. I need to return them.
Hi Hannah,
I am so sorry to hear that you did not get the correct mask size! We have updated our masks to reflect our new logo in blue, but our sizing did not change nor did the structure of the mask. We will send you the correct size!
Ello Support Team
They are a bit warm for our climate in Florida. Am using them only on short outings. Very small and I have small face.
Hi,
Thank you for your review. If you think these are a bit small, try for our size Large next time!
Ello Support Team